How to appeal a moderation action?

At McDonald's & Partners, we strive to maintain a friendly and respectful community. However, we understand that sometimes moderation actions might be disputed. If you believe a moderation action taken against you was a mistake, you have the right to appeal.

How to Appeal a Moderation Action

Follow these steps to submit an appeal:

1. Submit Your Appeal Within 14 Days: You must contact us within 14 days of the moderation action date. Appeals submitted after this period will not be considered.

2. Select the Appeals Section: When contacting us, make sure to choose the "Appeals" section to ensure your appeal is directed to the appropriate team.

3. Provide Proof: Attach at least one piece of evidence supporting your case. This could be screenshots, chat logs, or any other relevant documentation that can help us understand your perspective.

4. State Your Case: Clearly explain why you believe the moderation action was a mistake. Provide as much detail as possible to help our team review your appeal thoroughly.

5. Include Your Roblox Username: Don’t forget to include your Roblox username in the appeal. This is crucial for us to identify your account and review the moderation action.

Example Appeal Submission

Subject: Appeal of Moderation Action for [Your Roblox Username] 

Username: [Your Roblox Username]

Evidence: [Attach proof, such as screenshots or chat logs]

Description: I believe the moderation action taken on [date] was a mistake because [explain your reason]. Please review the attached evidence which supports my claim.

How To Contact Us

To submit your appeal, contact us through our support portal. Make sure to select the "Appeals" section and provide all necessary information as outlined above.

We appreciate your cooperation and patience as we review your appeal. Our goal is to ensure fairness and transparency in all our moderation actions.

Thank you for being a part of the McDonald's & Partners community!

Following these steps will help ensure that your appeal is reviewed promptly and thoroughly. If you have any further questions or need additional assistance, please don't hesitate to reach out to our support team.