How to restore your worker points?

Points are precious commodities earned through various activities and achievements. By default, points cannot be restored, as stated in Point 8 of the Points Exchange Policy. However, if you have a valid reason and proper proof, there is still hope for restoring your lost points. Here’s how:

1. Prepare All Needed Documents

Gather all the necessary documents to support your request for point restoration. This includes:

• Proofs: Any evidence that supports your claim for the lost points. This could be screenshots, videos, or any other relevant documentation showing your points before they were lost.

• Usernames: Make sure you have the correct usernames associated with the account from which the points were lost.

2. Contact Support and State Your Reason

Reach out to the support team through the appropriate channels. This could be via email or via our official support portal.

Clearly explain your situation and reason for requesting point restoration. Be concise but provide enough detail for the support team to understand the circumstances surrounding the loss of your points. Attach any documents or proofs you’ve prepared to support your case.

3. Wait for Confirmation

Once you’ve submitted your request, the support team will review your case. If your reason is deemed valid and your proof satisfactory, they may approve the restoration of your points.

If your request is accepted, you can expect your points to be restored within 72 hours. Be patient during this process, as the team may need time to investigate and process your request.

Tips for Success:

• Be Honest: Providing false information or trying to deceive the support team will likely result in your request being denied.

• Be Clear and Concise: Clearly state your reason for requesting point restoration and provide all necessary information upfront to expedite the process.

• Provide Evidence: The more evidence you can provide to support your claim, the better your chances of having your points restored.

Conclusion

While by default, points cannot be restored, there is still a chance for redemption if you have a valid reason and proper documentation. By following these steps and providing the necessary information, you can increase your chances of getting your hard-earned points back. Remember, patience and honesty are key, and with the right approach, you may soon find your points restored and your gaming experience back on track.